Responsible gambling

At GSN Games, we believe that gaming should be a fun and enjoyable experience for all our players. However, we also recognize the potential risks associated with online gambling and are dedicated to providing tools and resources to support responsible gaming practices.

Setting Limits

We encourage you to set realistic limits on your spending, including deposit limits, time-out periods, and loss limits. Our system allows you to easily manage these limits at any time through our website or mobile app.

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can spend playing with us.
• Time-Outs: Take regular breaks from gaming by setting time-out periods between sessions.
• Loss Limits: Establish a maximum amount of money that you are willing to lose while gaming.

Reality Checks

We provide reality checks to help you stay aware of your gaming activity and spending. These reminders will be displayed every 30, 60, or 120 minutes during extended play, reminding you of the time spent playing and the amounts wagered.

• Session Reminders: Automatic notifications sent to remind you of the time spent playing.
• Loss Notifications: Pop-up messages informing you when you reach a predetermined loss limit.

Cooling-Off Periods

We offer cooling-off periods between sessions to help prevent excessive gaming. These breaks can range from 24 hours to 6 weeks, giving you time to recharge and re-evaluate your gaming habits.

• Mandatory Breaks: Our system will automatically prompt you for a break after extended play.
• Customizable Cooling-Off Periods: Set your own cooling-off periods within our website or mobile app.

Self-Exclusion

If needed, we can block your account for an indefinite period to prevent excessive gaming. This option is available through our customer support team and ensures that you receive a break from gaming activities.

• Permanent Self-Exclusion: Block access to your account to prevent future gaming.
• Temporary Self-Exclusion: Suspend your gaming activity temporarily.

Additional Support

We have partnered with reputable organizations like GamCare, Gamblers Anonymous UK, National Gambling Helpline, BeGambleAware, and Gordon Moody Association to provide you with one-click access to counseling services. If needed, we can also refer at-risk players for further support.

• One-Click Access: Direct link to our partner organizations for immediate assistance.
• Automatic Referral System: For those in need of additional support or guidance.

Our Commitment

At GSN Games, we prioritize your well-being and safety above all else. Our dedicated team is here to provide support and resources whenever you need them. If you're struggling with responsible gaming practices or have questions regarding our policies, please don't hesitate to reach out for assistance.